Client Testimonials

We take great pride in knowing we've done our job well and served our clients' interests. It gives us particular joy when our clients take the time to acknowledge their satisfaction.

Brooke, Rob and Monica — Thank you for your attention to detail and professionalism during the stressful process of this journey from listing to closing. It's still hard to believe we actually sold our house in under 6 months. We figured in the over $2M price range it would take at least 1 year. Thanks again, you guys are an awesome team!

- Dana DeSarle

Monica made the process of buying a home easy, which, in this day and age of multiple offers, is saying a lot. She took us by the hand and helped us understand the process. And, her service didn't end upon finalizing the sale. She was gracious with her time and resources even after we moved in. She was terrific as an agent, and has become a friend—something I certainly didn't expect. When I go through this process again, I want Monica!

- Dr. Nathan Ho and Anh Trang

They worked really hard as a team and listened to our needs. They made us feel welcomed from the start. Even after the deal, they have helped with securing all the necessary services we needed. 

- mike4537

I had a smooth buying experience without any surprises! Monica and her team know Montreux inside and out and have a decade plus knowledge in the community. They fought for me on everything so I could get the best outcome. They represented me very well.

- Paul Hrabal

We have completed our third transaction with Rob. We have been involved in numerous real estate transactions in our personal and professional lives. Rob, Monica and Brooke have provided the most professional and responsive service we have ever experienced. Their team approach meant that we received  expert advise at every turn. They remain our first choice for real estate transactions.

- Deborah and Randy

We have used Brooke and the team for 4 transactions now and they are superbly professional. We can highly recommend using this team. We had some challenges with the property and they guided us through the process with consummate skill.

- dred2711632

This team was absolutely terrific in making our full process of searching, deciding and ultimately purchasing our new home. The full team was totally helpful, and especially Brooke. She went out of her way anytime we needed assistance. We highly recommend this team.

- Steve Doyle

We bought and sold two homes with the team. Smart and responsive women who know what they are doing . Lots of experience in Reno and specifically Montreux where we lived for 17 years. I also highly recommend Brooke, specifically who was the lead on our transactions.

- lindabalogh13

Brooke was amazing to work with from day one. Very professional, responsive, knowledgeable and friendly! As we worked through the home buying process, her attention to detail and support was very much appreciated. We cannot thank Brooke enough for helping us buy our beautiful home! We would highly recommend to family and friends.

- Matt and Dana Kingsborough

Our experience with Brooke was exceptional on every level. We highly recommend her. She is a pleasure to work with an extremely knowledgeable on all matters real estate and community related. 

- foreks

We contacted them and they had our sold before we even got it on the market. Rob was extremely helpful with the inspection process and the repairs that followed. We were very happy with their services and would recommend them wholeheartedly!

- aislynmnelson

Last fall my father in law passed and my wife (his daughter) took over his estate. A month later my wife passed and I became the trustee. Brooke Sullivan listed my father in law's cottage at Montreux and in less than a month had a buyer at a very acceptable price. She also arranged to have all the  necessary clean ups and repairs done to make the house sellable. Escrow went very smoothly and the sale closed on time with no hitches. I recommend Brooke whole heartedly.

- robert webster75

Heather helped make our home purchase smooth, from start to finish, despite encountering a very challenging market for buyers - with highly limited inventory and pricing on the rise. As buyers from out-of-state, Heather provided us important knowledge and expertise both about South Reno neighborhoods (where we had honed in on living) and about the real estate market here in general - including the buyer "competition" and what it would take to get into a home. The time she took to provide us area tours, explain these details, and offer her feedback on the offer we made on our now home, enabled us to put forth a compelling one. Once we were in contract, Heather provided immensely valuable support during a hectic time for our family. We were not able to be present for inspections, as we continued to have kids in school and work from another state (and were then preparing that home for sale). She attended all of the home inspections for us; moreover, she kept us on track with a variety of activities culminating in the closing. Her acute organization and proactive communication skills enabled us to get through many details and activities, with our heads still on, during a time when we were closing a chapter in one state and embarking on a new one in Northern Nevada. Now, we are settled into a comfortable home with gorgeous views, and a great neighborhood in which to raise our children, with time to spare before the school year starts. In this tough buyer's market, we are so grateful for this outcome, and have Heather to thank for helping us succeed. Without hesitation, I would recommend Heather and Sullivan, Neal, Gore Dickson Realty, if you're seeking expertise and full service agency in Northern Nevada's more desirable neighborhoods. In fact, I already have recommended to friends considering a move here, too, and know they are in good hands.

- Angela W78

Brooke has been really patient with our long time consuming house hunt which lasted more than two years. :) She has advised, guided and informed us about several pitfalls and helped us tread waters. She helped us pick our dream house and gave us the right advice when required. She is very detail  oriented and has experience in guiding buyers to pick the right home based on several constraints like budgets, location, home plan and move time, etc. She was excellent in keeping us informed on what to expect on a daily/weekly basis and always stayed on top of things.

- pradeep chandra

My wife and I had never been to Montreux.  We really had no idea whether it was going to be something that we would be interested in considering. Brooke Sullivan greeted us as if we were new neighbors. She took us throughout the neighborhood and introduced us to numerous people that live there. By  the time we left after the first day, we were convinced that we should go home, sell our house and move to Northern Nevada.

Brooke introduced us to the community that we had hoped we would be able to find. She helped us find a house and move into the neighborhood all within 12 months. We can’t thank her enough.  She certainly is our first new friend in Montreux.

- gregorysmorris1

Monica was fantastic, would highly recommend her. She knew the market well, followed up every step in the home buying process, and got the deal done. 

- zuser20160808171213157

Brooke and Monica helped us plan our move from CA flawlessly. Thanks to them, we found our dream home and moved in a day after our previous home sold. Excellent people to work with!

- user97039569

We had a wonderful experience with this team of highly professional yet friendly experts in their field. Our house was put in the market very quickly, the photographers and everybody involved did their part in a timely manner and very satisfactorily.  This was the best and the smoothest real  estate experience we had in our entire life.

- Sirous and Maryam Dehnadi

We were blessed to have met Heather Neal and she was invaluable in finding the optimal area, homes and what we were looking for. She was incredibly thorough, understood what we wanted and the area to search. It was incredible relief to know she was able to negotiate and close on two properties within a week of each other. It was a pleasure to work with such a nice person and a professional realtor who truly cares. 

- Lisa Uchiyama

The Sullivan Wonhof Gore team were excellent to work with helping us sell an existing home and purchase a new home. They provided great service and were honest and thorough during the process

- jmfboyd1

I can’t imagine a better team of Agents with whom to work on either a home purchase or a home sale. We met the Sullivan, Wonhof & Gore team when we purchased our home in Montreux in 2018 and knew they were the best people to call when we decided to relocate to the Los Angeles area in 2020. Heather did a fabulous job of creating the perfect marketing tools for our home. We are grateful to Brooke, Rob and Monica for our transitions to and from Reno, NV. Thank you for the level of professionalism, responsiveness and heartfelt caring you bring to your work as real estate agents!

- Patricia Steuer

Brooke was a consummate professional throughout the whole search and purchase process. Her work ethic is first class. As we were purchasing from overseas this could have been a very difficult process but Brooke made it seamless. A pleasure to work with her and I wouldn’t hesitate to recommend her to anyone else.

- David Redfern

I have worked with Brooke, Monica, and Rob for the past 4 years. My experiences with each of them have been very positive. They sold my house recently, and I have chosen to continue working with them on finding a new one.

I consider them to be excellent in the following areas:
– Working together as a team, so that there is always someone available
– Being able to bring in good, solid prospects for showing my house
– Having a refreshing, upbeat positive attitude
– They are not afraid to bring me any offers, even the not-so-good ones so that I can make my own decisions
– They are ethical, well-grounded individuals
– They are patient and do not exert pressure in order to enable a transaction to take place
– They have always been honest, and act with integrity
– They really listen to my concerns
– They are good at problem-solving
– They are intelligent and sharp
– They are timely with returning phone calls and emails
– They listen to my requests and honor them
– They are individuals who I would choose to have as friends
– They are genuinely nice, thoughtful and considerate

I have spent the past 40 plus years buying and selling real estate. I find that it is rare to have the opportunity to work with agents who try so hard, and are so caring. I highly recommend working with them.

- Dori Moseley

Rob was so great to work with in the purchase of our home. He was the best and most professional realtor we have ever worked with!

- Julie Castle

From start to finish, all details and issues were dealt with professionally. Since the chosen property was 20 years old, the Dickson team provided the the information to assist us in making the decision to purchase. Several minor issues were found during inspection of the home. In order to close  quickly, all items were expedited and handled by the Dickson Team.

- Jeff Terai

Brooke Sullivan is a thorough professional and her attention to detail is absolutely amazing. Real estate transactions can sometimes be a stressful experience, but we never felt that way working with Brooke. She took a genuine personal interest in us and always had our best interest in mind. She has outstanding character, is a tireless worker, and her energy is contagious. No one knows the Montreux real estate market better and we benefited from her expertise—both in buying and selling property. We can't say enough good things about her.

- Ericka and Rob Nichols

My wife and I are pleased to unequivocally recommend Monica Gore to anyone interested in evaluating or purchasing property at Montreux…She was always prompt, professional, and extremely knowledgeable about what we were considering. Monica and her team at Dickson Realty, Rob and Brooke know Montreux inside and out and can guide you through your orientation. Additionally, Monica and her Team have an incredible network of landscapers, handymen etc. to assist you. Lastly, Monica and her team, have been longtime residents of Montreux, have sold some homes several times, and are very knowledgeable about individual homes and neighborhoods. We have referred several friends to Monica and if we ever sold “The Chateau” we would give Monica the listing. Monica is also a lot of fun.


- Jim and Cheryl Fitzgerald

Rob and Monica were very professional and helpful with their local knowledge and expertise. It was invaluable in our efforts to make decisions on a home or lot.

- briney d g

Heather Neal is a Rock Star! She is Totally Professional, knows her market, and looks after the smallest details! Her follow up is outstanding, and we were amazed at how easy our purchase was at Montreux! We would do another house transaction with her in a heartbeat! Heather is a True Professional!

- John and Nancy Hernstat

Total professionalism and warmth. Like working with a close friend. Whenever there was a need to talk, have a presence at our house or get problems solved, there was always a team member available to work with us. All three ladies easily interchanged duties with each other so that it was a seamless experience. Their relationships with other agents and knowledge of the market and how our house was represented was excellent. If we ever move back to the Reno area, they are the only ones we would work with. Can’t add enough accolades to this wonderful group of professionals.

- gcgeros

I would not have purchased my home in Montreux if it wasn't for Monica Gore. She has a keen eye for luxury real estate and found me a home that I absolutely love! I couldn't be happier. Moving from out of state can be stressful, but Monica and her team made the transition painless. I was very grateful that they took care of all the details—large and small. They really cared, had my best interests in mind, and their negotiating skills were excellent. I will be highly recommending this real estate team to my friends and family without hesitation.

- Jeral Beckinger

When we bought our house in 2018, Brooke Sullivan was the agent for the developer/seller. As a result, and due to proximity of the office, we maintained a relationship with Brooke through the subsequent timeframe and would drop in from time to time to discuss the local market. On a few occasions, we mentioned that we might have an interest in selling if she "knew of any buyers." Well, in later summer 2021, we talked and gave Brooke the green light to gauge interest. In less than 2 weeks we were under contract in an "off market" sale. Throughout the process between start and closing, Brooke, Heather, and Monica handled a variety of topics. For most of the time we were out of town and they took care of inspections, moving company estimates, repairs, and others. We appreciated the full service approach and always with a smile and an attitude of overachieving. I recommend the Sullivan Neal Gore Dickson Team. Strongly recommend. Thanks Brooke, Heather, and Monica.

- Rick D

Brooke Sullivan was very helpful in getting our home sold as we had already left town while it was on the market. She took care of many details and dealing with local contractors, etc. Would highly recommend Brooke.

- zuser20170305125122892

Brooke Sullivan is an outstanding agent. Knew the pulse of the market from both a price and availability standpoint. Knew the history of "troubled" properties. Understood the dynamics of the HOA in our development. Was on top of, and responsive to, all of the transaction details and was very helpful in getting vendors to address issues that arise in a home purchase. Her referrals for post-sale improvements were excellent. And she remains a great source for information and assistance post-sale. Very personable and friendly.

- edwardcpitts

My husband and I recently sold our ArrowCreek home with the help of Heather Neal and her Dickson team of professionals. They were instrumental in assisting in the marketing and timing of this project ensuring we captured the most value for our home. I highly recommend her team for their professionalism, attention to detail and follow through. 

- Karen F

My husband and I just bought our home in Montreux and Rob and his team made the whole real estate transaction process easy. Since we were from out of state it was nice to know that our agent knew the community inside and out, being a resident of the community himself. His knowledge and expertise made us feel totally confident in our choosing of our new home.

- Stephanie and David Grob

I found working with this team of professionals a rewarding, productive, and profitable experience. Their advice on setting the house, photos and showing the property were spot on and yielded many positive tours and reactions from potential buyers. We achieved a sale in our required timeline and the closing was flawless. Happy to have them represent our interests. 

- G.C. Hopkins

This team did an amazing job for us from start to finish. They made the showings work around our schedules and made it very easy for us! They also were very honest! I would use them again without hesitation and would highly recommend you do the same!

- Brian and Michelle Seligman

The Sullivan Neal Gore team have represented us on several transactions over the years and have always done exceptional work. We don't hesitate to recommend them to friends who are looking to either buy or sell a home given their thoroughness, integrity and knowledge of the market. 

- droberts752

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